About This Privacy Statement
Last Updated: November, 2025
At Prepared for Duty Recruitment Service Inc. (“Prepared for Duty” or “we”, “us”, “our”), we are committed to protecting your privacy.
This Privacy Statement summarizes how we collect, use, store, and disclose your personal information when you interact with our website or engage in our services. The following page serves as a summary; for our full, in-depth privacy document, you can download it below:
1. Contact Information
For more information, to submit an inquiry, to submit a request for your data, to withdraw your data, or to file a complaint, you may contact us at:
- Website: Complete the contact form on our website
- Email: [email protected]
- Phone: 780-266-8911
We will respond to all verified requests and inquiries as soon as possible, and within the timeframes required by law.
2. Consent
By using our website and services, you consent to the collection, use and sharing of your personal information, including with hiring employers, for purposes of providing our services to you. If you do not consent, please do not submit any personal information to us.
3. Data We Collect
We collect the following personal information in order to provide services to you:
- Assessment testing and results.
- Personal details from your recruitment application or from testing services.
- Profiling data generated by applicant tracking systems.
- Documentation created or received during the recruitment process, including interview notes, reference check outcomes, background screening results, and decisions.
- Information from referrals and publicly available sources (e.g., LinkedIn), as appropriate to recruitment services.
- Communications including email, video and audio recordings, transcripts and notes.
- Usage data on how you interact with our website. See Section 12 for more information.
We work with third parties (as described in Section 12), who separately collect, store and process your information as necessary to perform services on our behalf.
4. How Your Data Is Used
Your personal information is used for the following purposes:
- Providing recruitment, assessment and coaching services.
- Maintaining communications while delivering our services to you.
- Analyzing the effectiveness of our operations and services.
- Complying with applicable laws and fulfilling contractual obligations.
- Promoting our services through promotional materials that you have opted in to receive. You may unsubscribe at any time. See Section 10 for more information.
- Working with third parties who perform services on our behalf, such as IT support, testing providers, professional advisors, payment and invoicing services, as described in Section 12.
5. Who Can Access Your Data
We share your personal information with the following, only as required for legitimate business or compliance purposes:
- Our employees in order to provide our services to you.
- Hiring organizations in order to assess your suitability for a role.
- Third-party service providers to perform services on our behalf.
- Regulatory or law enforcement authorities where required by law, court order, or legal process, or where we believe in good faith that disclosure is necessary to comply with applicable laws or to protect our legal rights.
Third-party service providers and hiring organizations we engage with are required to sign agreements with us to keep your information private and handle it in accordance with applicable privacy laws. See Section 12 for more information on third parties.
6. Where Your Data Is Held
Data is held within our Microsoft OneDrive for Business cloud storage, our secure Microsoft Outlook environment, and our shared-hosting server provided and maintained by Bluehost.
Data collected, processed and stored by third-party service providers and hiring organizations as described in Section 12 is subject to their respective privacy policies.
7. How Long Your Data is Held
We retain your personal information for only as long as necessary to fulfill our services to you, or as required by law.
Some information may be retained longer where required for legal, regulatory, dispute resolution, or other legitimate business purposes. Once the required retention period expires, data is securely deleted or destroyed.
8. Safeguarding Your Data
We take reasonable measures to protect your personal information through our use of system controls, and through regular review of our practices. However, no method of transmitting or storing data online is completely risk-free. Any information you choose to submit electronically is at your own discretion and risk.
We act quickly to investigate and respond to any potential breaches, once known. If a breach poses a serious risk, we will notify you and the appropriate authorities as required by law.
9. Your Rights Regarding Your Personal Information
Subject to applicable privacy laws, you have rights to:
- Access a copy of information we hold about you.
- Correct or update your information.
- Withdraw your information from our systems, subject to any legal or contractual obligations to retain certain data.
- Remove your information from our mailing list.
To make a request, use the contact information provided in Section 2.
Where your data is held by a third party as described in Section 12, you must make your request directly to that organization, in accordance with their privacy policies.
Where cookies are used as described in Section 13, you may disable cookies through your browser settings. You can also opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on.
10. Limitations On Access
Your right to access or request changes to your information is subject to certain limitations under applicable privacy laws. We may decline a request where, for example:
- Information is connected to legal proceedings involving you.
- Information is subject to dispute resolution or investigation.
- Providing access would adversely affect the privacy rights of another person.
- The request is clearly unfounded, repetitive, or would involve disproportionate cost or effort.
If we deny your request, we will provide a written explanation of the reasons for the decision.
11. Data Held By Third Parties
Some of your information may be collected, stored, or processed by third-party service providers. We do not control, and are not responsible for, how these organizations handle your information once it has been shared with them. Their handling of your personal information is governed by their respective privacy policies.
Third parties we use:
- Cookies and tracking technologies – Google.
- Web hosting services – Bluehost
- Credit card payment – PayPal.
- Cloud storage and email hosting – Microsoft.
- Invoicing and payment records – QuickBooks (Intuit).
- Hiring organizations – will be provided when you engage in our services.
- Testing and assessment vendors – will be provided when you participate in testing.
- Applicant tracking system provider – Manatal
- Credit card payments – PayPal.
- Invoices and related e-Transfers or other invoicing payment options – QuickBooks (Intuit)
Prepared for Duty does not collect, store, or have access to your full credit card number, security code, or online banking credentials.
12. Cookies and Other Tracking Technologies
We use the following first-party, third-party cookies and other tracking technologies to help manage and improve our website and services:
- Essential cookies as required for the website and security features to function properly.
- Analytics cookies to analyze website traffic and user behaviour so we can improve our services.
- Email tracking to help us understand engagement and improve communications.
13. External Links On Our Website
Our website may contain links to external websites or third-party content. This Privacy Statement does not apply to the privacy practices of those third parties, and we assume no responsibility for such practices.
When you click on a link or interact with third-party content, you may be providing information directly to that third party. We encourage you to review the privacy policies of any linked websites or services before providing information or engaging with their content.
14. Changes To This Privacy Statement
We may update our Privacy Statement periodically to reflect changes to our practices, services, or legal requirements. The “Latest update” at the bottom of this statement indicates the latest version.
If we make a material change in how we use, collect or share data, we will provide notice of the change on our website, and by email to individuals whose information is already held by us.
You will have the option at that time to decide if you are comfortable with the new use of your personal information, and to withdraw consent where applicable.
15. Ask a Question or Submit a Complaint
If you have questions, comments, or complaints about our privacy practices, please contact us as described in Section 2 of this Privacy Statement.
Any questions or disputes with third parties should be directed to the relevant third party. We will cooperate with third parties, as applicable, to help resolve any issues.
If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta:
- Website: https://oipc.ab.ca
- Phone: 780-422-6860 (within Alberta)
- Toll-free: 1-888-878-4044 (outside Edmonton)